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May: 2010
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LewisGale Regional Health System Going Public with ER Wait Times
May 05, 2010
Patients visiting the emergency room at any of the four regional HCA Virginia hospitals (Lewis-Gale Medical Center, Alleghany Regional Hospital, Montgomery Regional Hospital, and Pulaski Community Hospital) no longer need to guess how long they'll wait before receiving care. Now they can find out in advance, thanks to a new program that publicizes each hospital's average wait times via text messaging, electronic banner ads and the Internet.